data protection

We are pleased to welcome you to our website and that you are interested in our company. It is important to us to protect your personal data. Personal data is all information from natural persons that is determined or can be determined on the basis of this information, whether personal or factual. The term personal data includes, for example, data such as surname, first name, address, telephone number, but nowadays the IP address is also considered personal data.

We collect and process personal data on our website. These are subject to legal protection, to which we adhere. In the following points we will give you information about data protection and how we collect and process personal data. This processing is carried out in accordance with the EU General Data Protection Regulation, the Federal Data Protection Act 2018 and other national regulations.

Responsible within the meaning of Article 4 Paragraph 7 of the EU GDPR

Kutzner process optimization
Owner: Christian Kutzner
At the new dam 21
DE - 28865 Lilienthal

Name and contact details of the data protection officer

You can contact the person responsible for data protection in our company at any time:

Kolya Köster

data subject rights

As a data subject, you have various rights based on the EU General Data Protection Regulation, which you can of course also exercise at our company. In this regard, please contact us using the contact details given above.

As a data subject, you have the following rights:

  • right to information
  • Right to Rectification
  • Right to erasure (right to be forgotten)
  • Right to Restriction
  • right to object
  • Right to data portability

You can also revoke any consent given to us at any time using the contact details above.

You also have the right to lodge a complaint with the supervisory authority responsible for you. The supervisory authority responsible for you depends on the respective federal state in which you reside. A list of the respective supervisory authorities can be found at:

Deletion / blocking of personal data

An important principle of the EU General Data Protection Regulation is data avoidance and data economy. Our company adheres to these principles and we only store personal data for as long as is necessary for the purposes collected or in accordance with the statutory retention periods. If a corresponding basis (contract, consent, legal regulation,...) no longer applies, we routinely delete or block this data.

Collection of data when visiting our website

When you visit our website, data is automatically collected by our server and the following data is stored in the log files of our system:

  • Browser type and versioning
  • Requester's operating system used
  • IP address
  • Date and time of the website request
  • Provider's domain name

A direct assignment of the personal data to a specific user will not take place, so that an identification of individual site visitors will not take place. We collect this data based on our legitimate interest in further optimizing the technology, ensuring the connection to our website is established, ensuring the availability of our web services and for other administrative purposes. If necessary, anonymous information is evaluated for statistical purposes, which in turn does not allow any conclusions to be drawn about specific or identifiable persons.

contact form

You can contact us at any time via our contact form. In doing so, you give us your consent for the purpose of contacting you. This contact requires a correct email address or a telephone number. Without this information provided by you, it is not possible for us to contact you.

Possibly further optional information enables us to react better to your request. If your request has been processed by us and there is no reason to process this data further, it will be automatically deleted.

Customer Satisfaction Surveys

In order to be able to continuously improve our products and services, we conduct customer satisfaction surveys at irregular intervals. In addition to the rating, you can optionally leave us your contact details. By providing your contact details, you agree that we may contact you if we have any questions about your rating. Your contact details will be kept for a maximum of one year. For technical reasons, the IP address is always recorded when you participate. This serves our legitimate interest in allowing participation only once in order to obtain a meaningful result. The IP address is not evaluated and/or assigned.


Our free newsletter informs you regularly by e-mail about new products and special offers. The data you enter here will only be used to personalize the newsletter and will not be passed on to third parties. You can unsubscribe from the newsletter at any time or send your consent by email at any time withdraw. Your data will be deleted within one month after you have finished receiving the newsletter, provided that there are no legal storage obligations to the contrary. By sending the data you have entered, you agree to the data processing and confirm our data protection declaration.


So-called “cookies” are also used on our website. Cookies are small text files that are transferred from our system to your hard drive. These cookies automatically give us certain information. This could be, for example, your IP address, the browser you use to access our website, your operating system and other data.

Cookies are usually used to make it easier for the user to use the website and to enable our services to be displayed perfectly. Cookies cannot start any programs or transmit viruses to your system.

Under no circumstances will the data we collect be passed on to third parties or be linked to personal data without your consent.

Most browsers are set to automatically accept cookies. However, you can deactivate the storage of cookies or set your browser so that it notifies you as soon as cookies are sent. Once cookies have been set, you can delete them yourself at any time by calling up the corresponding menu item in your Internet browser or by deleting the cookies on your hard drive. You can find details on this in the help menu of your internet browser.

SSL encryption of the website

In order to protect the transmission of your data, we use appropriate encryption (e.g. SSL) via HTTPS on our website.

Google Maps

Our website uses the Google Maps API to visually display geographic information. When using Google Maps, Google also collects, processes and uses data about the use of the Maps functions by visitors to the website.
For more information about data processing by Google, see Google's privacy policy: There you can also change your settings in the data protection center so that you can manage and protect your data.

Use of script libraries (Google Webfonts)

In order to display our content correctly and graphically appealing across browsers, we use script libraries and font libraries such as B. Google Webfonts ( ). Google web fonts are transferred to your browser's cache to avoid multiple loading. If the browser does not support Google Webfonts or prevents access, content will be displayed in a standard font.

Calling up script libraries or font libraries automatically triggers a connection to the operator of the library. It is theoretically possible - although it is currently unclear whether and, if so, for what purposes - that operators of such libraries collect data.

The privacy policy of the library operator Google can be found here:

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. (hereinafter: Google). Google Analytics uses so-called "cookies", i.e. text files which are stored on your computer and which enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. Due to the activation of IP anonymization on this website, however, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

The purpose of the data processing is to evaluate the use of the website and to compile reports on activities on the website. Based on the use of the website and the Internet, further related services are then to be provided. The processing is based on the legitimate interest of the website operator.

You can prevent the storage of cookies by setting your browser software accordingly; we would like to point out to you however that in this case you will if applicable not be able to use all functions of this website in full. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and from processing this data by Google by downloading the browser plug-in available under the following link and install: Browser add-on to deactivate Google Analytics .

Google Adwords

Our website uses Google Conversion Tracking. If you came to our website via an ad placed by Google, Google Adwords will place a cookie on your computer. The conversion tracking cookie is set when a user clicks on an ad served by Google. These cookies lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of our website and the cookie has not yet expired, we and Google can recognize that the user clicked on the ad and was redirected to this page. Each Google AdWords customer receives a different cookie. This means that cookies cannot be tracked via the websites of AdWords customers. The information obtained using the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. Customers find out the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information with which users can be personally identified.

If you do not wish to participate in the tracking, you can reject the setting of a cookie required for this - for example by means of a browser setting that generally deactivates the automatic setting of cookies or set your browser so that cookies from the "" domain are blocked.

Please note that you may not delete the opt-out cookies as long as you do not want measurement data to be recorded. If you have deleted all your cookies in the browser, you must set the respective opt-out cookie again.

Google reCAPTCHA

We use the Google reCaptcha service to determine whether a person or a computer makes a specific entry in our contact or newsletter form. Google uses the following data to check whether you are a human or a computer: IP address of the device used, the website that you are visiting and on which the Captcha is integrated, the date and duration of the visit, the identification data of the device used Browser and operating system type, Google account if you are logged in to Google, mouse movements on the reCaptcha areas and tasks that require you to identify images. The legal basis for the data processing described is Article 6 Paragraph 1 Letter f of the General Data Protection Regulation. There is a legitimate interest on our part in this data processing, to ensure the security of our website and to protect us from automated input (attacks).


Functions of the Twitter service are integrated on our sites. These functions are offered by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. By using Twitter and the "Re-Tweet" function, the websites you visit are linked to your Twitter account and made known to other users. This data is also transmitted to Twitter. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the data transmitted or how it is used by Twitter. For more information, see Twitter's privacy policy at

You can change your data protection settings on Twitter in the account settings under change.

Facebook Social Plugins

Our website uses social plugins ("plugins") from the social network, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). The plugins can be recognized by one of the Facebook logos (white "f" on a blue tile or a "thumbs up" sign) or are marked with the addition "Facebook Social Plugin".
If you access a website on our website that contains such a plugin, your browser establishes a direct connection to the Facebook servers. The content of the plugin is transmitted directly from Facebook to your browser, which integrates it into the website. We therefore have no influence on the amount of data that Facebook collects with the help of this plugin and are therefore informing you according to our state of knowledge.
By integrating the plugin, Facebook receives the information that you have accessed the corresponding page of our website. If you are logged into Facebook, Facebook can assign the visit to your Facebook account. If you interact with the plugins, for example by pressing the Like button or making a comment, the corresponding information is transmitted directly from your browser to Facebook and stored there. If you are not a member of Facebook, there is still the possibility that Facebook will find out and store your IP address.
The purpose and scope of the data collection and the further processing and use of the data by Facebook as well as your rights in this regard and setting options for protecting your privacy can be found in Facebook's data protection information:
If you are a member of Facebook and do not want Facebook to collect data about you via our website and link it to your member data stored on Facebook, you must log out of Facebook before visiting our website. It is also possible to block Facebook social plugins with add-ons for your browser, for example with the "Facebook Blocker".


Our website integrates YouTube videos. The integrated clips store cookies on the user's computer when the page is accessed. Anyone who has deactivated the setting of cookies for the Google advertising program will not have to reckon with such cookies when accessing YouTube clips. However, YouTube also stores non-personal usage information in other cookies. If you want to prevent this, you must have this blocked by the browser.

Social media

We operate company profiles on the social networks Facebook, Instagram, LinkedIn and XING.

We draw your attention to the fact that these platforms collect and use the data of their users (e.g. personal information, IP address, etc.) in accordance with their data protection declaration. You can find out more about the processing of data by the social networks on the respective platforms.

We have no influence on the data collection and its further use by the social networks. To what extent, at what location and for how long the data is stored, to what extent the networks comply with existing deletion obligations, what evaluations and links are made with the data and to whom the data is passed on is not clear to us.

If you contact us via one of the social networks mentioned, your data will be used by us to the extent necessary to answer your request.

Personal Data

Within this website it is possible to transmit personal data to us. Personal data is information that can be used to discover your identity. This includes information such as your name, address, postal address, telephone number or e-mail address.
With regard to your personal data, we would like to point out in accordance with § 33 BDSG that these are stored and/or transmitted in accordance with the applicable data protection regulations.

Otherwise, personal data will be treated with absolute confidentiality and will only be passed on to third parties with your separate consent.

As a precaution, however, we expressly point out that data protection in open networks such as the Internet cannot be fully guaranteed given the current state of the art.

Communicate with us via email

If you contact us by email and you send us this email unencrypted, we cannot guarantee the data security of the transmission path to us. If you would like to send us data that requires protection, we ask that you only send it to us in encrypted form or choose to send it by post.

Change to our privacy policy

We reserve the right to adapt our data protection declaration at any time in order to keep it up to date with regard to our services. If you visit our website again, the current data protection declaration applies.

Last change: 01/28/2020

Data protection declaration created by the DSM online GmbH